Privacy Policy

Última atualização: Sat Oct 24 2026 00:00:00 GMT+0000 (Coordinated Universal Time)

Este documento é publicado em inglês, e o texto em inglês é a versão vinculante.

This Privacy Policy explains what personal data SerpHubAPI ("we", "us"), an independently operated service run by an individual developer, collects when you use https://serphubapi.com, the API at https://api.serphubapi.com and related services, and how we use it. We act as the controller of this data.

1. Data we collect

Category	Examples	Source
Account data	Email address, sign-in times, account settings	You, when you sign up and sign in with an email code
Billing data	Billing name and address, payment history, Creem customer and order IDs, last four digits and brand of your card	You and Creem. We do not receive or store full card numbers
API usage data	API key identifiers (we store only a hash of each key), request time, endpoint, query and parameters, engine, credits charged, status, IP address of the request	Your API calls
Search archive	Full responses to your searches	Your API calls
Support communications	Emails you send us and our replies	You
Website data	IP address, browser type, pages visited, essential cookies for sign-in sessions	Your browser

We do not knowingly collect data from children, and we do not ask for sensitive categories of personal data. Please do not include personal data of others in search queries unless you have a lawful basis to do so.

2. How we use it

To provide the Service: authenticating you, processing API calls, applying rate limits, credit limits and IP allowlists, and showing usage and logs in your console.
Billing: processing payments, keeping the credit ledger, issuing receipts and invoices, and preventing payment fraud.
Communications: sending sign-in codes, low-balance alerts, service notices and replies to support requests. We send marketing emails only where permitted, and you can unsubscribe at any time.
Security and abuse prevention: detecting fraud, multiple-account abuse of free credits and violations of our Terms.
Improving the Service: aggregated, non-identifying statistics about usage and reliability.
Legal obligations: keeping financial records and responding to lawful requests.

Where laws such as the GDPR apply, our legal bases are: performance of our contract with you; our legitimate interests in operating, securing and improving the Service; compliance with legal obligations; and your consent where we ask for it.

3. Retention

Data	Retention
Call logs	90 days
Search result archive	30 days
Credit ledger and payment records	Permanently, or as long as required by accounting and tax law
Account data	While your account is open, then deleted or anonymized within a reasonable period, except where we must keep it by law
Support emails	As long as needed to handle your request and for a reasonable period afterwards

See Data retention for details.

We do not sell your personal data. We share it only with:

Service providers who process data on our behalf under contract — for example Creem (payments, as our merchant of record), email delivery, cloud hosting and infrastructure providers, and the data sources needed to answer your requests. When we pass a query on to complete your request, we send the query and its parameters, not your account email or billing details.
Authorities, where required by law or to protect rights, safety and security.
A successor in a merger, acquisition or sale of assets, subject to this Policy.

5. International transfers

Our hosting and service providers are located in several countries. Your data may be processed in countries other than your own. Where required, we use appropriate safeguards such as standard contractual clauses.

6. Security

We use HTTPS for all traffic, store API keys only as hashes, restrict internal access to personal data, and log access to billing and administrative functions. No system is perfectly secure; if a breach affects your data, we will notify you as required by law.

7. Your rights

Depending on where you live, you may have the right to access, correct, delete or export your personal data, to object to or restrict certain processing, and to withdraw consent. To exercise these rights, email support@serphubapi.com from your account email. You may also lodge a complaint with your local data protection authority.